24/7 Managed IT & Cybersecurity for B2B Companies
IT that comes back stronger, every time.
LarchGrid is a managed IT services provider for B2B companies that need real 24/7 coverage, not a help desk that goes quiet after 6pm. We handle IT support, cybersecurity, and infrastructure so your team can stop worrying about uptime.
- Submitted2:14 PM
VPN down for the finance team
- Acknowledged2:16 PM
Technician assigned, investigating
- Resolved2:31 PM
Firewall rule corrected, VPN restored
What We Do
Four services. All of them run around the clock.
24/7 Help Desk Support
A real person, not a ticket queue that goes quiet after 6pm.
Most "24/7" IT support means a ticket sits until 9am. Ours means a technician actually picks it up, day or night, weekend or holiday. Your team gets a direct line, not a phone tree, and a technician who can see your environment already, not one starting from zero.
Cybersecurity & Threat Monitoring
24/7 monitoring and response, not a firewall you set once and forget.
Endpoint detection, threat monitoring, and a documented incident response plan, watched around the clock by people who actually look at the alerts, not a dashboard nobody checks until something is already wrong. When something looks off, we act on it immediately, not at the next scheduled review.
Cloud & Infrastructure Management
Servers, network, and backups, monitored and maintained, not just installed once.
We manage the infrastructure your business actually runs on: servers, network hardware, cloud environments, and backups, with monitoring that catches a failing drive or a backup that silently stopped running before it becomes a 2am emergency.
Strategic IT Consulting (vCIO)
Quarterly planning with someone who actually understands your budget, not just your servers.
A virtual CIO who sits in on your planning conversations, translates your growth plans into an actual IT roadmap and budget, and tells you honestly when a vendor is overselling you something you do not need yet.
Response Times
Written into the contract, not a marketing promise.
Every ticket gets a severity level the moment it's submitted, and a target response time that follows from it. Here's the actual SLA.
Cybersecurity
The firewall you set once isn't security. It's a start.
Threats don't wait for business hours, so neither do we. Every LarchGrid plan includes active monitoring, not a checklist you complete once during onboarding and never revisit.
Talk to us about your security posture →- 24/7 security operations monitoring
- Endpoint detection & response (EDR)
- Employee security awareness training
- Compliance support (HIPAA, PCI-DSS, SOC 2)
- Email and phishing protection
- Documented incident response planning
Free IT Assessment
Not sure what's actually wrong with your IT? Let's find out for free.
A 30-minute conversation and a full scan of your environment, no obligation, no sales pitch, just a clear picture of where things actually stand.
Book My Free Assessment- Full network and endpoint security scan
- Backup and disaster recovery review
- Software licensing and compliance check
- A written report with prioritized recommendations
- No obligation, no sales pitch
What We Actually Look For in a Free IT Assessment
A free IT assessment is a common offer, and a common source of skepticism, since it's easy to assume it's a thin excuse for a sales pitch. Here's what an assessment actually involves and why.
Read the article →Multi-Factor Authentication for Small Teams: A Practical Guide
MFA is one of the highest-impact, lowest-cost security measures a small business can implement, and one of the most commonly rolled out badly enough that employees find ways around it.
Read the article →The Real Cost of Skipping Patch Management
Patch management is the least exciting part of IT, which is exactly why it gets deprioritized, and exactly why a huge share of real-world breaches trace back to a patch that had already been available for months.
Read the article →Get Started
Request your free assessment.
We read every request ourselves and reply within one business day.
- 1Submitted
We read every request ourselves, no auto-router.
- 2Reviewed
A technician looks at your environment before we call.
- 3Scheduled
A 30-minute call, at a time that works for you.